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The Professional Supervisor
€29.99In this course, you will learn how to plan effectively, build a high-performing team, motivate employees, provide effective feedback, delegate, and manage conflict. You will also receive an introduction to several leadership theories, including John Adairs action-centered leadership model, Paul Hersey and Ken Blanchards Situational Leadership II model, and Velsofts signature leadership assessment. -
Safeguarding of Vulnerable Adults Training Part 1
Aims and Objectives of Programme Overview of Safeguarding Policy and HSE commitment to prevention of Abuse Indicators of Abuse Safeguarding links to HIQA Standards Increase staff knowledge and understanding of what is abuse and neglect Help staff to identify care practices that might lead to or contribute to abuse and neglect Help recognise abuse and neglect Understand and be able to define what is meant by the term abuse how and by whom abuse can take place be able to recognise different types or forms of abuse Be able to identify the possibility and or signs and symptoms a person been abused may display Be able to identify the factors and situations, including work and care practices, which can lead to abuse o Risk Management o Person Centeredness o Human Rights o Culture o Advocacy o Empowerment o Collaboration Discuss best practice strategies in scenarios where abuse may potentially occur Explore key considerations in recognising Abuse such as: Capacity Complaints Anonymous or historical complaints Know how to use the reporting system if you discover or suspect that abuse is taking place. Explain the actions that need to be taken if it is suspected that abuse is taking place -
Non Verbal Communication
€59.99In order for successful communication to occur, there needs to be a shared system of communication between all parties. Without this messages may be misunderstood and this can lead to frustration... -
Business Etiquette: Gaining That Extra Edge
€29.99In this course, youll learn all about business etiquette. First, you will learn tips for meeting new people, which includes a good handshake, knowing how to handle business cards, making small talk, remembering names, and crafting a good first impression. Then, youll learn how to dress for success, dine with confidence, and present yourself well on the phone and via e-mail. -
Encouraging Sustainability and Social Responsibility in Business
€29.99This course will introduce you to the basics of sustainability and corporate social responsibility using ISO 26000 guidelines as a framework. These principles include organizational governance and ethics, operating practices, human rights and labor practices, environmental awareness and sustainability, consumer issues, and community involvement. -
Public Relations Boot Camp
€29.99In this course, you will learn how to determine the type of information required in a particular situation, ways to approach PR strategically, how to create compelling releases, and techniques for managing media relations.