• The Practical Trainer

    29.99
    In this course, you will learn what makes a successful trainer and a successful training program. You will also learn about adult learning principles, the learning process, Kolbs experiential learning cycle, and learning styles. Youll even complete an assessment to help you identify your training preferences. Then, you will learn how to apply the learning cycle to assess needs, develop a program outline, choose training methods, design learning sequences, add some fun and games, and launch the program. You will also learn tips for delivering your program and managing difficult participants.
  • Survival Skills for the New Trainer

    29.99
    In this course, you will learn the basic skills that every trainer must have. This includes dressing appropriately, being assertive, being genuine, communicating well, connecting with people, handling difficult participants, and a desire to learn. At the end of the course, youll review a list of dos and donts and consider your next steps.
  • Measuring Training Results

    29.99
    In this course, you will learn how to measure training results using Donald Kirkpatricks four-level evaluation model. You will also learn about essential tools and techniques, including cost-benefit analysis and return on investment.
  • Making Training Stick

    29.99
    In this course, youll learn ways to help make your training workshops stickier so that the learners will retain the material better. You will familiarize yourself with strategies that can help learning to stick with the audience in an effective and meaningful way. You will learn how to keep learners focused and motivated to absorb material. Also, you will learn ways to develop an effective training style, using appropriate training aids and techniques.
  • Facilitation Skills

    29.99
    In this course, you will learn what facilitation is, skills that a facilitator should have, and the different skill levels of a facilitator. Then, you will learn some basic facilitation techniques, including ground rules, differentiating between content and process, bringing divergent and convergent thinking together, degrees of support, managing difficult participants, building sustainable agreements, and more. Supporting skills, such as communication, feedback, and team building, are also covered.
  • Developing Your Training Program

    29.99
    You will start this course by considering what training is, when it is necessary, and what other options are out there. Then, you will learn the ICE method for identifying needs, a seven-step model for instructional design, and tips for building an engaging program. Next, you will walk through the steps of program design, including setting learning objectives, identifying evaluation strategies, choosing learning methodologies, finding content, creating energizers, using assessment tools, developing supporting materials, and testing the program. You will also receive tips on creating a proposal for a training program and building rapport with company sponsors.
  • Developing a Training Needs Analysis

    29.99
    This course covers all the essential elements of a training needs analysis. The first step is using the ICE method to isolate problems, consult with stakeholders, and evaluate your options. Then, you can bring all of the information together into a training needs analysis that will convince readers to take action.
  • Advanced Skills for the Practical Trainer

    29.99
    To begin, you will explore the trainers role and what skills and competencies trainers should have. Then you will learn about the learning process and different learning styles, and apply that knowledge to designing programs and motivating learners. You will also learn ways to manage the stress of training, plan a workshop, and lead a training session. Then, you will learn techniques for dealing with difficult participants, evaluating learning, and conducting on-the-job follow-up. Alternative training methods, such as eLearning, co-facilitation, and team teaching will also be covered.
  • Effective Planning and Scheduling

    29.99
    This course will teach you how to use a variety of planning and scheduling tools, including the work breakdown structure, network diagrams, program evaluation and review technique (PERT), and Gantt charts. You will also learn how to properly estimate time, schedule resources, identify task dependencies, manage risks, communicate your schedule, and keep the schedule updated.
  • Giving Effective Feedback

    29.99
    In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. Youll also learn some tips for receiving feedback.
  • Influence and Persuasion

    29.99
    In this course, you will learn how to speak persuasively, communicate with confidence, build rapport, develop a strong presentation, and leverage storytelling. Youll also receive an introduction to basic neuro linguistic programming techniques.
  • Managing Difficult Conversations

    29.99
    This course will give you an eight-step process for a difficult conversation, as well as some things to consider when deciding to have the conversation (such as your desired outcome, the time and place, and how to stay safe). Youll also learn how to speak persuasively, ask good questions, and listen actively.
  • Motivation Training: Motivating Your Workforce

    29.99
    To start this course, you will learn about some basic motivation theories. You will also learn about setting goals, identifying values, and ways to create a motivational climate.
  • Problem Solving and Decision Making

    29.99
    In this course, you will learn a three-phase problem solving process that you can apply to any situation. You will also learn techniques for creative thinking, how to make good group decisions, and ways to follow up on and evaluate decisions.
  • Risk Management

    29.99
    In this course, you will learn about the seven Rs and four Ts that traditionally represent the key activities of risk management. This will give you a framework that you can customize for a single project, a department, or an entire company.
  • The ABCs Of Supervising Others

    29.99
    This course will help you overcome many of the problems that you will encounter as a workplace leader. Topics include transitioning to a supervisory role, attitudes to cultivate, setting goals, personal productivity, communication skills, feedback techniques, conflict resolution, managing difficult conversations, and establishing credibility.
  • The Professional Supervisor

    29.99
    In this course, you will learn how to plan effectively, build a high-performing team, motivate employees, provide effective feedback, delegate, and manage conflict. You will also receive an introduction to several leadership theories, including John Adairs action-centered leadership model, Paul Hersey and Ken Blanchards Situational Leadership II model, and Velsofts signature leadership assessment.
  • Team Building: Developing High Performance Teams

    29.99
    After you complete this course, you will understand how to apply the TORI model, Tuckman and Jensens five stages of team development, and Glenn Parkers 12 characteristics of effective teams to develop high-performance teams. You will also complete the Velsoft team player type assessment to help you identify how you behave in a team and how you can connect with others.
  • Workplace Health and Safety: The Supervisor’s Role and Responsibilities

    29.99
    At the end of this course you are going to be able to understand the employers and supervisors responsibilities for workplace health and safety and you will also learn about, and understand, the three rights of workers. You will learn about Health and Safety Committees, employee orientation checklists, health and safety training for employees, and the importance of communicating health and safety information.
  • Safeguarding of Vulnerable Adults Training

    59.99
    The issue of abuse and neglect  of vulnerable adults has been much highlighted in recent years with various reports identifying alarming levels of abuse both in disability services, older peoples own homes and in care setting.
  • Safeguarding of Vulnerable Adults Training Part 1

    Aims and Objectives of Programme Overview of Safeguarding Policy and HSE commitment to prevention of Abuse Indicators of Abuse Safeguarding links to HIQA Standards Increase staff knowledge and understanding of what is abuse and neglect Help staff to identify care practices that might lead to or contribute to abuse and neglect Help recognise abuse and neglect Understand and be able to define what is meant by the term abuse how and by whom abuse can take place be able to recognise different types or forms of abuse Be able to identify the possibility and or signs and symptoms a person been abused may display Be able to identify the factors and situations, including work and care practices, which can lead to abuse o Risk Management o Person Centeredness o Human Rights o Culture o Advocacy o Empowerment o Collaboration Discuss best practice strategies in scenarios where abuse may potentially occur Explore key considerations in recognising Abuse such as: Capacity Complaints Anonymous or historical complaints Know how to use the reporting system if you discover or suspect that abuse is taking place. Explain the actions that need to be taken if it is suspected that abuse is taking place
  • Safeguarding of Vulnerable Adults Training Part 2

    Objectives Discuss best practice strategies in scenarios where abuse may potentially occur Explore key considerations in recognising Abuse such as: Capacity Complaints Anonymous or historical complaint Explain how to use the reporting system and required actions if abuse is discovered or suspected Building Blocks for Safeguarding and Promoting Welfare Reflection #1 Prevention Strategies Case Scenario #1 Risk Management HSE Position on Risk Risk Factors Safeguarding Principles Human Rights Case Scenario #2 HIQA and Human Rights Person Centerdness Case Scenario #3 Case Scenario #4 Culture Safeguarding Policies Reflection #2 Advocacy Advocacy HIQA Standards Case Scenario #5 Empowerment Collaboration Considerations in Recognizing Abuse Recognizing Abuse Signs or Indications of Abuse Capacity Complaints Procedures for Reporting Abuse Responding to Concerns Safeguarding Team Organisational Arrangements Data/Information Making a Report
  • Positive Values in Service

    39.99
    Quality of life for people with disabilities depends on basic attitudes and values of the people who support them and society in general. The reason that many large institutions have been forced to close or reduce the number of residents is not just that of new laws or increases in funding.
  • Autism

    59.99
    This programme is devised to support learners to develop the appropriate knowledge, skills and competence relevant to the support needs of people who have Autism whether they have received a diagnosis or not.
  • Disability Awareness Advanced

    79.99
    Learning Outcomes Learners will be able to: 1 Explore various definitions of disability, to include definitions outlined in Irish legislation 2 Describe the various classifications of disability 3 Outline the models of disability which provide theoretical underpinnings of disability studies, to include the medical model, the social model and the World Health Organisation's International Classification of Functioning and Disability (ICF) 4 Identify different types of disabilities, to include physical disability, learning disability, specific learning difficulties (SPLDs), mental illness, sensorial disabilities specifically visual impairment, hearing loss and speech difficulties and specific conditions including diabetes and epilepsy, explaining how these impact on the individual's quality of life 5 Outline strategies to minimise the difficulties that specific disabilities may cause for individuals 6 Examine the key requirements of employers, educational institutions and providers of public services in accommodating persons with disabilities as set down in Irish legislation 7 Describe the functions of a range of organisations which have been established to develop and implement public policy and strategy in relation to disability in Ireland, to include specific government departments and state agencies 8 Outline the main types of assistive technology that are available to persons with disabilities in education, training and employment 9 Identify grant schemes and support mechanisms that employees with disabilities and employers of persons with disabilities can avail of 10 Identify services available to enable persons with disabilities to access their legal rights and entitlements 11 Explain how organisations providing services to persons with disabilities ensure quality of service and adherence to best practice 12 Distinguish between the various models and approaches which are used in the education system to accommodate persons with disabilities 13 Describe the prevalent models used in vocational and rehabilitative training to achieve outcomes for persons with disabilities 14 Identify barriers to disability, both environmental and attitudinal 15 Outline community interventions that are available to persons with disabilities 16 Explore the impact of disability on the individual and society 17 Assess the strengths and weaknesses of current legislation as it pertains to disability 18 Examine how employees with disabilities can be supported and accommodated in the workplace 3 19 Reflect on own experience and perceptions of disability 20 Assess the strengths and weaknesses of various employment options open to persons with disabilities 21 Evaluate rehabilitation and support strategies that are available to improve quality of life for persons with disabilities 22 Analyse statistical data and research findings on disability 23 Evaluate the quality of a sample of organisational policies and procedures as they pertain to disability.
  • Health Promotion and People with Intellectual Disabilities

    39.99
    Learning Outcomes Learners will be able to: 1 Explain how food is converted into energy and identify the factors that can affect the energy requirements of an individual: weight, height and exercise level 2 Outline current diet guidelines and explain the link between exercise and well-being 3 Demonstrate a basic knowledge of substance and drug abuse 4 Demonstrate an awareness about common illnesses in the population: Emphysema, COPD, Asthma, Diabetes, Heart Disease, etc 5 Identify health issues in the local community 2 6 Identify key agencies at local and national level e.g. medical, social, education, religious and sporting 7 Demonstrate the importance of being a positive role model in promoting a healthy lifestyle in others 8 Identify ways to facilitate change through creative means 9 Identify local resources i.e. funding, key personnel, facilities, etc 10 Identify tasks required for successful implementation of a planned event e.g. design information sheet, booking event, guest speaker 11 Use creative means to promoting healthy living and be able to motivate people (e.g. staff, clients, etc) 12 Adhere to budget guidelines 13 Review of set targets and identifying key issues of a planned event 14 Evaluate their own lifestyle choices 15 Appraise the need for a holistic (mind/body/spirit) approach to wellbeing 16 Set health promotion targets to promote a healthier lifestyle 17 Develop a health promotion event relevant to the local community 18 Demonstrate understanding of how best to motivate people 19 Know how to empower the individual in the local community i.e. education, access to resources, etc 20 Organise a healthy living event e.g. relevant seminar, food demonstration, hike, walk, exercise/dance/yoga class 21 Delegate responsibilities to team members as appropriate and supervise team members as required 22 Identify possible solutions and make recommendation for implementation on future events.
  • Positive Behaviour Support Advanced

    The Aims of this module are to: Understand the model of positive behaviour support as applied to people with intellectual disability who present with behaviour r Acquire knowledge of the multi-elements of positive behaviour support plans Develop skills in carrying out a comprehensive behavioural assessment and recording the information gathered Acquire skills in completing a functional analysis of target behaviours Develop the ability to design a multi-element Positive Behaviour Support plan incorporating person centred goals and promoting community inclusion Develop skills in monitoring and evaluating the effectiveness of the Positive Behaviour Support plan
  • Person Centered Planning Advanced

    Module 1 Historical Perspective Module 2 What is Person Centred Planning? Module 3 Legal Aspects Module 4 Communication and Person Centred Planning Module 5 Models of Support Module 6 Person Centred Planning Tools Module 6 Making PCP a Reality Module 7 Writing a PCP Plan Module 8 Supporting Risk Taking Approaches Module 9 Role of Organisation
  • Collaboration

    29.99
    After completion of this course, you should understand the definition of collaboration, what it takes to work collaboratively with your colleagues and the advantages of collaboration. Obstacles to collaboration will be explored, and how to develop strategies to improve a collaborative work environment. As well, you will know the six steps to make collaboration work, and the difference between collaboration, cooperation and teamwork.
  • Honing and Delivering Your Message

    29.99
    Learn how to clarify your message and how to present it, successfully communicate your message, and ensure your listeners hear what you want to get across to them with the Honing and Delivering Your Message course.
  • Working Smarter: Using Technology to Your Advantage

    29.99
    In this course, youll learn how to use technology to your advantage. Computers, various types of applications, software purchases, technical training, IT budgets, security, privacy, usage policies, ergonomics, instant messaging, and telecommuting are all covered.
  • Building Your Self Esteem and Assertiveness Skills

    29.99
    In this course, you will explore what self-esteem is and where low self-esteem comes from. You will also learn ways to build your self-esteem, get what you want, and make others feel better about themselves.
  • Creating a Top-Notch Talent Management Program

    29.99
    In this course, you will learn about the various aspects of talent management, including performance management, succession planning, talent management programs, employee development strategies, and employee engagement plans.
  • Conflict Resolution: Getting Along In The Workplace

    39.99
    In this course, you will learn what conflict is all about. You will also learn about different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions. As a bonus, you will also learn supporting skills, such as communication, active listening, and body language.
  • Business Succession Planning: Developing and Maintaining a Succession Plan

    29.99
    This course will teach you how to develop and maintain a succession plan with the SUCCESS model, which includes developing a system, identifying resources, creating risk assessments, developing action plans, implementing those plans, and evaluating the results.
  • Customer Service Training: Critical Elements of Customer Service

    29.99
    This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon.
  • Networking for Success

    29.99
    In this course, you will learn how to identify opportunities, create a positive first impression, develop a memorable intro, start conversations, shake hands well, handle business cards, manage sticky situations, follow up with others, and organize your network. Youll also learn how to network in online spaces, such as LinkedIn, Twitter, and Facebook.
  • Public Relations Boot Camp

    29.99
    In this course, you will learn how to determine the type of information required in a particular situation, ways to approach PR strategically, how to create compelling releases, and techniques for managing media relations.
  • Conducting Effective Performance Reviews

    29.99
    This in-depth course will cover the entire performance management process, various types of performance reviews, goal setting, feedback strategies, coaching tips, techniques for handling performance problems, and ways to maintain performance.
  • Change Management: Change and How to Deal With It

    29.99
    Some people enjoy the opportunities and excitement that change brings. Others, however, have a harder time adapting. To complicate matters, our feelings often depend on the situation. This course will teach you how to manage change in a positive way.
  • Emotional Intelligence

    29.99
    This course will introduce you to the history of emotional intelligence and what its all about. Youll explore the most popular theories, including the EI blueprint, Martin Seligmans ABCs of optimism, the VALUE and SOLER techniques, Ekmans seven basic emotions, and Plutchiks wheel. Youll also explore your personal values and vision statement to help guide you in your emotional intelligence development.
  • Budgets and Managing Money

    29.99
    To start this course, you will review the fundamentals of finance (including basic terms, generally accepted accounting principles, and financial roles in an organization). Then, you will learn about different types of budgets and a six-step budgeting process. You will also learn how to monitor budgets, perform basic ratio analysis, and compare investment opportunities.
  • Performance Management: Managing Employee Performance

    29.99
    In this course, you will learn about the Shared Management Model, which helps the manager transfer motivation and responsibility for results to the employee. This course will cover all three phases of the model: preparing the employee for the job, motivating them to do it, and evaluating their performance.
  • Self-Leadership

    29.99
    In this course, you will explore the four pillars of self-leadership: knowing who you are, knowing what you do, knowing what you need to learn, and using what you know.
  • Creative Thinking and Innovation

    29.99
    In this course, you will identify ways to develop your creative side and build a creative environment. Youll also learn a basic problem-solving process, individual creative thinking tools (such as the RAP model, shoe swap technique, mind mapping, metaphors, and toys), and team-based creative thinking tools (such as brainstorming, brainwriting, rolestorming, the stepladder technique, and slip writing).
  • Personal Brand: Maximizing Personal Impact

    29.99
    In this course, youll learn what a brand is and how you can leverage it to make a personal impact. Youll define, design, and plan the interior elements of your brand (such as your confidence level and approach to others) as well as the exterior elements (such as how you dress and act). Youll also learn supporting skills, such as setting goals, communicating effectively, building your credibility, managing difficult conversations, influencing others, and speaking in public.
  • Workplace Violence: How to Manage Anger and Violence in the Workplace

    29.99
    In this course, you will learn a nine-stage plan to help organizations prevent violence. You will also learn how to respond to violent incidents, manage anger, and implement design and hiring practices that will keep employees safe.
  • Project Management Fundamentals

    29.99
    In this course, you will learn what a project is and what a project manager does. You will also learn about the life cycle of a project. In particular, you will focus on the conceptual phase of project management, where you identify, prioritize, and scope a project idea.
  • Anger Management: Understanding Anger

    29.99
    This course will help you identify how anger is affecting you. You will also learn about the anger process, trigger thoughts, behavior types, and coping strategies.
  • Building Better Teams

    29.99
    In this course, you will learn what forms teams can take. Youll also evaluate your team player type, learn ways to build an effective team, and identify things that you can do to become a good team player.
  • Business Etiquette: Gaining That Extra Edge

    29.99
    In this course, youll learn all about business etiquette. First, you will learn tips for meeting new people, which includes a good handshake, knowing how to handle business cards, making small talk, remembering names, and crafting a good first impression. Then, youll learn how to dress for success, dine with confidence, and present yourself well on the phone and via e-mail.
  • Communication Strategies

    29.99
    This course will teach you all about the various aspects of communication. Youll learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.
  • NLP Tools for Real Life

    29.99
    This course will teach you about anchoring, establishing congruency, developing rapport, creating outcomes, interpreting and presenting information efficiently, and self-hypnosis.
  • Public Speaking: Speaking Under Pressure

    29.99
    This course will take you through preparing an effective presentation. Topics include planning your speech, identifying your audience, connecting with the listener, developing key themes and sentences, structuring your ideas, and managing nervousness and body language. Youll focus on short responses and learn ways to expand a basic presentation.
  • Critical Thinking

    29.99
    In this course, youll learn what critical thinking is all about, what characteristics a critical thinker has, and what skills you may want to work on. Then, youll work your way through a seven-step critical thinking model. Supporting skills, such as asking good questions, applying common sense, and thinking creatively, are also covered.