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Active Listening
€29.99In this course, you will learn what active listening is and what qualities active listeners have. Youll also learn how to manage your body language, create a positive listening attitude, encourage conversation, build relationships, and get over listening roadblocks. -
Assisted Decision Making Act
€39.99This legislation will replace the Lunacy Regulation (Ireland) Act 1871 and will mean adults with diminished mental capacity will no longer be wards of court; instead a decision-making assistant, a co-decision-maker or an attorney will be appointed based on the capacity of the person... -
Managing Pressure and Maintaining Balance
€29.99This course will teach you about the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. You will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead. -
Conflict Resolution: Dealing With Difficult People
€29.99In this course, you will learn the benefits of conflict, techniques for getting to the heart of the matter, anger and stress management tips, and ways to improve your own attitude. Youll also learn a practical three-step model that will help you resolve conflict in a positive manner.