The Competency Framework is a Workforce Development Tool designed to implement continuous improvement, prepare staff for promotional grades, reduce staff turnover, and meet HIQA requirements.
The Framework provides a Workforce Development Tool to deliver induct, support, monitor and provide effective and continuous training and practice development within organisations.
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English as a Second Language: A Workplace Communications Primer
€29.99This is an opportunity to review and enhance your proficiency in listening, speaking, reading and writing. You will find that being aware of cultural and workplace influences will help keep them from creating barriers to communication. Practical information on selecting the right words, and combining them effectively to get your message across, will improve your verbal and written communication. Specific advice on email, videoconferencing, proposals, and selling your ideas will further improve your communication skills. -
Disability Awareness
€59.99The purpose of this award is to equip the learner with the knowledge, skill and competence in the models and types of disabilities and the legal and social structures and services in place to accommodate disabilities at national and community level and in the workplace. -
Honing and Delivering Your Message
€29.99Learn how to clarify your message and how to present it, successfully communicate your message, and ensure your listeners hear what you want to get across to them with the Honing and Delivering Your Message course. -
Facilitation Skills
€29.99In this course, you will learn what facilitation is, skills that a facilitator should have, and the different skill levels of a facilitator. Then, you will learn some basic facilitation techniques, including ground rules, differentiating between content and process, bringing divergent and convergent thinking together, degrees of support, managing difficult participants, building sustainable agreements, and more. Supporting skills, such as communication, feedback, and team building, are also covered. -
Influence and Persuasion
€29.99In this course, you will learn how to speak persuasively, communicate with confidence, build rapport, develop a strong presentation, and leverage storytelling. Youll also receive an introduction to basic neuro linguistic programming techniques. -
Tough Topics: Talking to Employees about Personal Hygiene
€29.99This course has two major themes. First, well give you a customizable framework for having tough conversations. Then, well look at some common tough conversations that come up, including body odor, flatulence, poor clothing and hair decisions, and bad breath. -
Measuring Training Results
€29.99In this course, you will learn how to measure training results using Donald Kirkpatricks four-level evaluation model. You will also learn about essential tools and techniques, including cost-benefit analysis and return on investment. -
Training with Visual Storytelling
€29.99In this course, you will learn how to use storytelling to engage the hearts and minds of your audience. Well cover the essential elements of a successful story as well as a variety of storyboarding and graphic design tools. After you complete this course, youll be ready to create engaging, compelling training sessions that inspire your students. -
Cerebral Palsy and Swallowing Difficulties
€39.99This training programme supports the development of competence in direct support workers to effectively support people with cerebral palsy, a group of disorders that affect an individual’s ability to move and maintain balance and posture. -
NLP Tools for Real Life
€29.99This course will teach you about anchoring, establishing congruency, developing rapport, creating outcomes, interpreting and presenting information efficiently, and self-hypnosis.