Teachers|SNAs & Resource Teachers Bundle C

In this course, you will learn what conflict is all about. You will also learn about different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions. As a bonus, you will also learn supporting skills, such as communication, active listening, and body language.

This training programme supports the development of competence in direct support workers to effectively support people with cerebral palsy, a group of disorders that affect an individual’s ability to move and maintain balance and posture.