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Mastering The Interview
€29.99In this course, you will learn how to prepare for and participate in a job interview. Well share the types of questions to expect, as well as the questions that you should think about asking. You will also learn how to prepare for second interviews, testing, and shadowing, as well as how to follow up after an interview. -
Customer Service Training: Managing Customer Service
€29.99In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchards Situational Leadership II model, servant leadership, and the five practices in James Kouzes and Barry Posner's The Leadership Challenge. -
Business Etiquette: Gaining That Extra Edge
€29.99In this course, youll learn all about business etiquette. First, you will learn tips for meeting new people, which includes a good handshake, knowing how to handle business cards, making small talk, remembering names, and crafting a good first impression. Then, youll learn how to dress for success, dine with confidence, and present yourself well on the phone and via e-mail. -
Code of Conduct: Setting the Tone for Your Workplace
€29.99Over the duration of this course, you will learn the whys and whats of a workplace code of conduct. You learn why they are needed, who they apply to, how to develop and implement one, and how to train employees on it. -
Creating a Dynamite Job Portfolio
€29.99In this course, youll learn about the different aspects of your job package, including your resume, cover letter, and job portfolio. Youll also receive a plan that will get you to a job in 60 days, techniques for writing thank-you notes, and tips for choosing your references. -
Safeguarding of Vulnerable Adults Training
€59.99The issue of abuse and neglect of vulnerable adults has been much highlighted in recent years with various reports identifying alarming levels of abuse both in disability services, older peoples own homes and in care setting. -
Introduction to Neuro Linguistic Programming
€29.99This introductory course will teach the basics of neuro linguistic programming (NLP). Youll learn about key terms, the NLP presuppositions, the NLP senses, eye cues, enriched language, clean questions, and hypnotic language. -
Health Promotion and People with Intellectual Disabilities
€39.99Learning Outcomes Learners will be able to: 1 Explain how food is converted into energy and identify the factors that can affect the energy requirements of an individual: weight, height and exercise level 2 Outline current diet guidelines and explain the link between exercise and well-being 3 Demonstrate a basic knowledge of substance and drug abuse 4 Demonstrate an awareness about common illnesses in the population: Emphysema, COPD, Asthma, Diabetes, Heart Disease, etc 5 Identify health issues in the local community 2 6 Identify key agencies at local and national level e.g. medical, social, education, religious and sporting 7 Demonstrate the importance of being a positive role model in promoting a healthy lifestyle in others 8 Identify ways to facilitate change through creative means 9 Identify local resources i.e. funding, key personnel, facilities, etc 10 Identify tasks required for successful implementation of a planned event e.g. design information sheet, booking event, guest speaker 11 Use creative means to promoting healthy living and be able to motivate people (e.g. staff, clients, etc) 12 Adhere to budget guidelines 13 Review of set targets and identifying key issues of a planned event 14 Evaluate their own lifestyle choices 15 Appraise the need for a holistic (mind/body/spirit) approach to wellbeing 16 Set health promotion targets to promote a healthier lifestyle 17 Develop a health promotion event relevant to the local community 18 Demonstrate understanding of how best to motivate people 19 Know how to empower the individual in the local community i.e. education, access to resources, etc 20 Organise a healthy living event e.g. relevant seminar, food demonstration, hike, walk, exercise/dance/yoga class 21 Delegate responsibilities to team members as appropriate and supervise team members as required 22 Identify possible solutions and make recommendation for implementation on future events. -
Advanced Project Management
€29.99In this course, you will focus on two areas of advanced project management. The first area is advanced project management techniques, such as communication plans and status meetings. The second area is general management skills, such as building a winning team and rewarding team members.