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Conflict Resolution: Dealing With Difficult People
€29.99In this course, you will learn the benefits of conflict, techniques for getting to the heart of the matter, anger and stress management tips, and ways to improve your own attitude. Youll also learn a practical three-step model that will help you resolve conflict in a positive manner. -
Project Management Fundamentals
€29.99In this course, you will learn what a project is and what a project manager does. You will also learn about the life cycle of a project. In particular, you will focus on the conceptual phase of project management, where you identify, prioritize, and scope a project idea. -
Hiring for Success: Behavioral Interviewing Techniques
€29.99This course will take you through the hiring process from start to finish, including cost analysis, position profiles, finding candidates, screening resumes, testing candidates, interviewing (including different types of questions), evaluating responses, and reference checks. You will also learn about some of the problems commonly encountered in the hiring process and how to overcome them. -
Positive Behaviour Support Advanced
The Aims of this module are to: Understand the model of positive behaviour support as applied to people with intellectual disability who present with behaviour r Acquire knowledge of the multi-elements of positive behaviour support plans Develop skills in carrying out a comprehensive behavioural assessment and recording the information gathered Acquire skills in completing a functional analysis of target behaviours Develop the ability to design a multi-element Positive Behaviour Support plan incorporating person centred goals and promoting community inclusion Develop skills in monitoring and evaluating the effectiveness of the Positive Behaviour Support plan -
Employee Recognition: Appreciating Your Workforce
€29.99Here you are going to learn just what an employee recognition program is all about. Youre going to consider who falls under the definition of an employee and then decide why you should provide recognition for them. You will also look at the types of recognition programs, how to lay the foundation for one, and then how to actually build, implement, and follow up on a program in your office.