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Developing a Safety Procedures Manual
€29.99This course helps you craft a usable manual for your workplace, or for whatever situation you require one. You will learn about safety procedures and safety procedures templates. Also, this course introduces you to how to organize the steps in a procedure and construct a flowchart. Brainstorming allows you to gather information and you will also look at guidelines for writing procedures and learn about communication aids. -
Time Management: Get Organized for Peak Performance
€29.99In this course, you will learn how to organize your workflow and office space, use your planner effectively, and delegate some of your work to other people. -
Autism
€59.99This programme is devised to support learners to develop the appropriate knowledge, skills and competence relevant to the support needs of people who have Autism whether they have received a diagnosis or not. -
Introduction to Neuro Linguistic Programming
€29.99This introductory course will teach the basics of neuro linguistic programming (NLP). Youll learn about key terms, the NLP presuppositions, the NLP senses, eye cues, enriched language, clean questions, and hypnotic language. -
Customer Service Training: Managing Customer Service
€29.99In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchards Situational Leadership II model, servant leadership, and the five practices in James Kouzes and Barry Posner's The Leadership Challenge. -
Employee Accountability
€29.99You will begin this course by exploring what accountability is all about and some recent events that have caused people to look at accountability more closely. Then, youll learn ways to build accountability and ownership in your organization and make yourself more accountable. Supporting skills, like goal setting, feedback, and delegation, are also covered. -
Continuous Improvement with Lean
€29.99In this course, you will learn about developing continuous improvement strategies in the workplace using Lean methodology. The course focuses on the Identify Plan Execute Review cycle, and wraps up with an in-depth case study to help you practice what you have learned. -
Creating Successful Staff Retreats
€29.99In this course you are going to learn a comprehensive approach to crafting a successful staff retreat for your organization. You are going to look at why retreats are conducted, look at retreat undertaking categories and then advance to the development and presentation of retreat activities. Your retreat education doesnt stop there as you are also going to learn how to identify the critical elements of a staff retreat and you will learn to create a planning checklist and about the keys of running a retreat. When the retreat is over, your responsibilities arent, you need to evaluate how things went so you will learn how to create an evaluation and follow up. -
Giving Effective Feedback
€29.99In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. Youll also learn some tips for receiving feedback. -
Marijuana and the Workplace: Issues, Impacts and Responsibilities
€29.99In this course, you are going to learn about marijuana, its effects on the individual, and the potential impact in the workplace. You will consider medical marijuana, the rights and obligations of employees and employers, and the intervention process as you deal proactively by having a comprehensive drug and alcohol policy. -
Public Speaking: Presentation Survival School
€29.99This course will teach you how to manage your thoughts, body language, nervousness, and speech patterns to present yourself professionally. Youll also learn how to present at meetings, use the five-S pattern to prepare a good presentation, and punch up your presentation with visual aids. As a bonus, youll complete Velsofts signature personality assessment to help you identify your strengths and weaknesses as a speaker.