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Conquering Your Fear of Speaking in Public
€29.99To begin this course, youll review some of the basics of communication. Then, youll learn how to make small talk, develop conversations, speak well, dress appropriately, and control nervousness. To wrap things up, youll learn how to handle specific scenarios, like meetings and sticky social situations. -
Hiring for Success: Behavioral Interviewing Techniques
€29.99This course will take you through the hiring process from start to finish, including cost analysis, position profiles, finding candidates, screening resumes, testing candidates, interviewing (including different types of questions), evaluating responses, and reference checks. You will also learn about some of the problems commonly encountered in the hiring process and how to overcome them. -
Project Management Fundamentals
€29.99In this course, you will learn what a project is and what a project manager does. You will also learn about the life cycle of a project. In particular, you will focus on the conceptual phase of project management, where you identify, prioritize, and scope a project idea. -
Problem Solving and Decision Making
€29.99In this course, you will learn a three-phase problem solving process that you can apply to any situation. You will also learn techniques for creative thinking, how to make good group decisions, and ways to follow up on and evaluate decisions. -
Employee Dispute Resolution: Mediation through Peer Review
€29.99In this course, you will learn about the peer review process, which includes a statement being filed, gathering evidence, creating the peer review panel, conducting the peer review hearing, and making a decision. -
Conflict Resolution: Dealing With Difficult People
€29.99In this course, you will learn the benefits of conflict, techniques for getting to the heart of the matter, anger and stress management tips, and ways to improve your own attitude. Youll also learn a practical three-step model that will help you resolve conflict in a positive manner. -
Safeguarding of Vulnerable Adults Training Part 2
Objectives Discuss best practice strategies in scenarios where abuse may potentially occur Explore key considerations in recognising Abuse such as: Capacity Complaints Anonymous or historical complaint Explain how to use the reporting system and required actions if abuse is discovered or suspected Building Blocks for Safeguarding and Promoting Welfare Reflection #1 Prevention Strategies Case Scenario #1 Risk Management HSE Position on Risk Risk Factors Safeguarding Principles Human Rights Case Scenario #2 HIQA and Human Rights Person Centerdness Case Scenario #3 Case Scenario #4 Culture Safeguarding Policies Reflection #2 Advocacy Advocacy HIQA Standards Case Scenario #5 Empowerment Collaboration Considerations in Recognizing Abuse Recognizing Abuse Signs or Indications of Abuse Capacity Complaints Procedures for Reporting Abuse Responding to Concerns Safeguarding Team Organisational Arrangements Data/Information Making a Report -
Non Verbal Communication
€59.99In order for successful communication to occur, there needs to be a shared system of communication between all parties. Without this messages may be misunderstood and this can lead to frustration... -
Personal Brand: Maximizing Personal Impact
€29.99In this course, youll learn what a brand is and how you can leverage it to make a personal impact. Youll define, design, and plan the interior elements of your brand (such as your confidence level and approach to others) as well as the exterior elements (such as how you dress and act). Youll also learn supporting skills, such as setting goals, communicating effectively, building your credibility, managing difficult conversations, influencing others, and speaking in public.